What Are You Looking For?
1. Products & Customization
Q: What types of uniforms do you specialize in?
A: We are a leading manufacturer specializing in high-quality school uniforms (including sports kits and outerwear). We also produce a wide range of professional workwear, such as nurse scrubs, security guard uniforms, corporate apparel, and industrial safety wear.
Q: Do you offer custom uniform design?
A: Absolutely. We are an OEM/ODM uniform factory and offer end-to-end customization. This includes:
Logo Embroidery/Printing: Add your school or company logo.
Fabric Selection: Choose from performance, eco-friendly, or standard materials.
Color Matching: Perfectly match your institution's colors.
Size & Fit: We provide a full range of sizes, including special fits.
Q: What is your process for customizing uniforms?
A: Our process is simple:
Consultation: Discuss your needs and design ideas.
Sampling: We create a prototype sample for your approval.
Production: Upon sample confirmation, we move to bulk manufacturing.
Quality Check & Delivery: Every batch is inspected before shipping.
2. Sampling & Prototyping
Q: Do you provide samples? How long does it take?
A: Yes, we provide prototype samples before bulk production. Standard sample lead time is 5-7 business days. Rush services are available upon request. Sample costs are typically refundable if you proceed with a bulk order.
Q: Can I get a sample with my custom logo?
A: Yes. We highly recommend creating a sample with your exact logo and specifications to ensure your complete satisfaction before the full order is produced.
3. Orders & Minimum Quantity (MOQ)
Q: What is your Minimum Order Quantity (MOQ)?
A: As a source factory, we offer flexible MOQs to accommodate different clients.
Standard MOQ: 500 pieces per design for custom items.
Lower MOQ: We can accept lower quantities (e.g., 200-300 pieces) for simple customization like logo addition on existing designs. Please contact us to discuss.
Ready-to-Ship: Some popular items may have no MOQ.
Q: How do I request a quote?
A: Please use our online quote form or contact us directly via email. For an accurate quote, please provide:
Product type and desired fabric
Estimated order quantity
Customization details (e.g., logo artwork)
Your destination country
4. Production & Shipping
Q: What is your production lead time for bulk orders?
A: Our standard production time for confirmed bulk orders is 15-25 business days. The exact timeline depends on the order quantity, customization complexity, and current production schedule. We will provide a firm date upon order confirmation.
Q: What shipping methods do you offer?
A: We support various international shipping methods to ensure a balance of speed and cost:
Express Courier: (e.g., DHL, FedEx) - Fast (3-7 days), ideal for samples and urgent orders.
Air Freight: Faster for bulk orders (5-10 days).
Sea Freight: Most economical for large volume orders (20-40 days).
We will recommend the best option based on your needs.
5. Payment & Quality
Q: What are your payment terms?
A: Our standard payment terms are:
30% deposit to initiate production.
70% balance payment before shipment.
We accept T/T (Bank Transfer), PayPal, and other secure methods.
Q: How do you ensure product quality?
A: Quality is our priority. We have a multi-stage quality control process:
Incoming Material Check: All fabrics are tested.
In-Line Production Check: Monitoring during manufacturing.
Final Random Inspection (FRI): A dedicated QC team inspects a statistically significant portion of every order before shipment.
